The Aerotech CRM’s first and foremost need is to be well in sync with the existing ERP system which is based on Customer Enterprise Process.The business necessarily needs to organize the entire process of aircraft parts selling, manage the scheme of events/tasks optimally, and to ultimately serve customer service goals.
Our solution architects develop the solution to efficiently collect and process the leads generated through emails and third-party sources into one quotation repository that is well-defined with a standardized format and structure. In the process, we design the entire communication of the CRM program to be sensitive to minute details and to deliver precise results with managing, controlling and executing quote requests. All the program modules are connected to procure and process quotes to be served with great accuracy and promptness.
A major part of the solution revolves around building a strong task management system to allow aircraft trade managers to allocate tasks to service executives and check their status. This iOS app helps officials to assign quotation requests to sales executives, check their progress, compare performances across months, assess workloads, and appraise output.
Both CRM and ERP systems are resource-align to update and reflect all the real-time data avoiding any gap in the results.The issue with duplicate entries are sorted by putting up logical filters and query parameters to scan and identify duplicate value inputs and treat them for redundancy so that there are no wrong calculations or faulty results to hamper the process.
The processing of email data into a properly defined sales query is achieve by implementing advance value attribution and detection algorithms. This is further consolidate into a standardized structure to attain consistency and efficiency with processing quote requests.
The queries obtained from lead generation platforms and classified services portals are
manage in a standardized format with the help of complex data crawling and acquisition techniques.

Major features line-up:

ERP integration
Inquiry Management
Quotation Conversion
Task Allotment
Email syncing
Staff Management
Users MIS Report

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