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Features, Benefits, and Cost of On-Demand Taxi Booking App Development?


Taxi booking app development is undoubtedly an excellent idea for startups, businesses, and entrepreneurs for their mobility and convenience. 

Don’t you agree with the fact that cab booking solutions have surpassed the traditional taxi services? Today, people have shifted from personally owned vehicles to public mobility solutions as a means of their commutation. Today, ridesharing and car-pooling apps have become a regular choice of people.

As you’ve noticed, Uber completes 1.44 billion trips every quarter, and the number of quarterly trips increased by 24% in 2020 due to the global pandemic. Apart from this, Statista predicts that the annual growth rate of the global ride-hailing services market will reach $126 million by 2025. 

But what factors influence the global ride-hailing service market?

One of the biggest challenges of this ridesharing market is to develop a profitable and sustainable business model. As we know, the intensity of the competition of the rivalry taxi aggregator apps is high. The current ridesharing market is dominated by industry leaders like Uber, Ola, Lyft, and Didi dominate the current ridesharing market. Though this industry has a low entry barrier, the introduction of the new players offers more subsidies, and customers get switched to them at no cost. All these factors make it difficult for the ridesharing app to develop a proper sustainable model that is profitable too.

For example, Uber – A dominant taxi aggregator app, has handover its China operations to Didi and is focusing on India, which is currently the fastest-growing taxi market.

In such a case, how to build a sustainable taxi app that is profitable too?

Read ahead this blog to find answers to the below questions:

  1. What are the top features of a taxi-booking app?
  2. How much does it cost to develop a taxi booking app?
  3. What are the steps involved in taxi app development?
  4. Which technology is used to build a cab booking app solution?

Features & Tech stack for Taxi App Development

For beginners, it’s highly recommended to build a native taxi app is highly recommended. This approach allows you to create a custom taxi app for each operating system which ensures better performance, security, speed, and ability to access the smartphone’s built-in capabilities like maps and geolocations.

A typical taxi app solution consists of three-handed over – a driver app, passenger app, and admin panel for business operations and management.

The core features involved in on-demand taxi app development are as follows:

Passenger App Features
Driver App Features 
Admin Panel Functionality
Login & Registration
Secure Login
View Profile
Driver Profile & Status
Location & Fare Management
Taxi Booking
Trip Alerts & Information 
Driver and Passenger Management
Fare Calculation
Route Tracking & Navigation
Vehicle Management
Passengers Review & ratings
Booking Management
Push Notifications
Receive & Track Earnings
Check Ratings & Reviews
Driver’s Ratings & Review
Booking Cancelation
Notification Management
Messaging System
Messaging System
Integration with Google Analytics
Ride History
Push Notifications
Review Driver’s order & Payoff
SOS Button For Customer Support
Driver Delivery Reports
CMS management and FAQ

It is also possible to enhance the application by including some advanced features and functionalities, or you can even consider a few remarkable features list that would contribute to maximizing your application user experience.

Passenger App Features
Driver App Features
Admin Panel Functionality
Pickup location
Driver destinations
Manage dispatchers
Ride cancellation
Quest earnings
You can also build a successful brand is patcher panel
Split payment
Waiting time
Manage refunds
Interactive map
Heat maps
Promotion and discount management
Future ride
Forward dispatch
SMS alert settings for specific trips
Book for someone else

Future ride settings
Favorite locations

Country and currency settings
Gamification, discounts, referral rewards

Heat map
Voice recognition

Surge pricing
Waiting list

Flat pricing
Hidden passenger phone number

How can taxi app development benefit your business?

Apart from leveraging convenience to customers,on-demand taxi services can simplify your business process and leverage the below business benefits:

1. Opportunity to get Higher visibility

On-demand taxi booking apps like Uber and Ola have already outclassed the traditional taxi services. With customers showing more interest in booking online cabs through mobile apps, the development of a cab booking app solution helps your get higher visibility and a chance to get connected with more users. Make sure to update your app at regular intervals to attract more loyal users.

2. Data Accumulation

One of the biggest advantages of investing your money into taxi app development is that you get a chance to collect and store valuable details of your customer. The data in the form of email addresses, contact details, and more can be used later for a survey, email marketing, and other sales-related activities. 

Apart from this, you can even monitor important details like frequency of cab booking, time and distance traveled during a ride, average rides per month, and more. These details will further help you send a personalized notification to customers by leveraging their coupons, offers, and attractive discounts, thus boosting customer retention.

3. Brand Recognition

Since taxi aggregators like OLA and Uber have already dominated the on-demand market space with spellbound services, it’s quite hard to register your name as a “dominant player” in the logistics industry. Nevertheless, you can also build a successful brand by following the unique USP features and tweaks. You can also build a successful brand. 

Three major factors play a role in enhancing your brand awareness – better customer experience, trust, and credibility. This is possible by designing a convenient, user-friendly, interactive taxi booking app that compelling UI addresses the customer’s needs with compelling UI. Later on, you can release further updates at regular intervals to enhance your brand reputation and give a tight grace to your competitors.

4. Customer’s Feedback 

Like any other app, the brand identity is based on its customer’s reviews and feedback. They can help you improve services further, and this way, your business can stay ahead of the curve. Since the traditional taxi approach didn’t have an app to offer such services, you can leverage this feature and improve your app.

What about the Taxi app development cost?

Well, mobile app development services never come with any pre-defined cost. It depends on various factors involved in developing an on-demand taxi booking solution. However, a basic taxi app may range between $15,000 – $50,000. Let’s watch out for the factors that affect the cost of building a taxi app:

  1. Features & Functionality
  2. Technology Stack
  3. Development Platform
  4. Application Complexity
  5. Time & Resources involved in App Development
  6. App Updation

Here’s the estimated cost breakdown for taxi booking application:

Native Development
UI/UX Design
Backend Development
Admin Panel Development
Quality Assurance
Project Management

Is it the right way to outsource the development of a taxi booking mobile app?

It depends on you. However, if you’re a business owner who understands technical details but lacks resources to develop your product, in such a case, you can outsource the entire project to an on-demand taxi booking app development company that holds the required skills and expertise to meet your requirements. 

So, what about the cost involved? 


The team’s location is not the only factor that affects the overall cost to build an uber like taxi app. The team size, engagement duration, experience level, and tech stack hold equal importance. However, if you hire a development team from the USA or Western Europe, chances are you’ll end up spending more. An average hourly rate of developers in the US may be as high as $80 – $150 per hour.

Hiring a development team from ASIA is a better option in case you’ve compact development budget since the average hourly rate is comparatively lower ( $15 – $30 per hour) compared to the USA and European countries.

  1. Africa: $20-50 per hour
    • Egypt
    • Kenia
    • Nigeria
    • Morocco
  2. Asia: $15-25 per hour
    • India
    • China
    • Vietnam
    • Pakistan
    • The Philippines, etc.

Global software development rates

  1. Eastern Europe: $15-50 per hour
    • Ukraine
    • Russia
    • Belarus
    • Poland
    • Czech Republic, etc.
  2. Latin America: $15-25 per hour
    • Argentina
    • Brazil
    • Chile
    • Mexico
    • Costa Rica

Finally, don’t be afraid to launch a simple version of your app. Later, you always have a chance to update it as and when needed. 

Are you interested in setting up a successful taxi booking app business?

Our team can help you throughout the process, from the initial app concept discussion to app launch and further project support.
Contact us


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